1.Small to Medium Dolls: Typically take 2–3 days to complete. However, during busy periods with high order volumes, delays may occur. I appreciate your patience and understanding!

2.USA Delivery: Around 7 days after dispatch.

• Global Shipping: 7–15 days (varies by destination and customs processing).
• Each doll is carefully packaged to prevent damage during transit.

4. Pls notice it will take longer during holiday or to some countries.

This is automatically sent to your email address when you place an order. 

lf you haven't received your order confirmation within 24 hours, please get in touch at 

iabubuknitting@gmail.com 

just in case there's a problem with your order. 

Please check your mailbox's address or junk folder before contacting in case the order confirmation has been diverted there.

You can contact us to cancel order at any time before processing via 

iabubuknitting@gmail.com

I offer return and exchange within 30 days after receiving it, as long as it's undamaged, unused and contained in its original packaging with all tags and labels attached. 

Pls contact us via email or inbox if you need return service.

I love bringing unique ideas to life! For custom orders (e.g., specific colors, themes, or sizes), please email your detailed requirements to iabubuknitting@gmail.com. I’ll respond within 1–2 business days to discuss your vision!

• One-of-a-Kind: No two dolls are exactly alike—each has its own personality.
• Support Small Business: You’re supporting an independent artist’s passion.
• Perfect for Gifting: These dolls carry heartfelt messages of encouragement and joy.